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About HSC
We provide a quality service at down to earth prices and offer
facilities such as:
- Free Local Collection & Delivery
- Free Wash and Vacuum on all Service Vehicles
- Free Courtesy Car (Subject to Availability
We currently have 5 service bays at our premises,
offering not only routine servicing and MOT testing, but also
all mechanical and electrical repairs and fault diagnostic.
We have the most advanced diagnostic equipment, which enables
us to find faults on most makes of vehicles.
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In addition to the service and repair operation, we
also offer other specialist services, such as air conditioning servicing
and repairs, wheel alignment and engine rebuild.
Our Pledge
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We at Harrow Service Centre offer the following service pledge:
We will provide you with a fully itemised, written estimate
including VAT before working on your car and will if you wish
provide firm written quotations where we can.
If we identify work additional to that for which we have received
your permission to undertake while your car is in our workshop,
we will contact you to inform you of the cost and whether
the work is essential or advisable so that you can make an
informed decision about how you would like us to proceed.
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Our technicians (member of ATA) have the skills required
to complete the job on your car in a professional manner and we
will check your car against the work undertaken before returning
it to you, retaining replaced parts for inspection should you wish
us to do so for at least 24 hours after you have collected the car.
We choose to fit parts of equivalent quality to those
originally fitted by the manufacturer of your vehicle.
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Our objective is to complete the work on
your vehicle on time. If - for whatever reason - your car
is not going to be ready as promised, we will make every effort
to contact you in good time.
At the end of each job our invoice
will detail what we have done including what parts we have
replaced and we will inform you of any work we identified
in the course of the job which need not be undertaken immediately,
but may soon be required.
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We will record all the servicing completed on your vehicle
in your service record book. This may enhance the resale value of
your vehicle by demonstrating that you have had it regularly maintained
by a quality garage.
A qualified member of staff will also be available to
answer quickly and courteously any questions or problems you may
have but in the unlikely event of us being unable to resolve a problem
to your satisfaction, we offer the free services of - and will abide
by the decision made by - an independent arbitration service. Above
all, we pride ourselves in always offering high standards of workmanship
and friendly, helpful service.
In the unlikely event of a replaced part failing due
to incorrect fitment or the part itself being faulty, we offer the
added reassurance of free parts and labour for replacement within
12 months or 12000 miles commencing from the date of original fitment,
whichever is the earlier.
There are lots of different garages out there for you
to choose from. However, we believe that what makes us very different
is our ability to offer you the best of everything.
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